The situation you want to change
A software or digital-product idea often begins with an ordinary difficulty: people check the same information twice, a tool behaves inconsistently, or a proposed feature is difficult to assess. Explain the situation before naming a preferred solution.
For example, a business considering an automated order check first needs to know which errors occur, how staff find them today, and what happens when an order is unusual. That description helps separate a useful investigation from an unnecessary replacement of the whole system.
What is known, and what is assumed
Existing records, observations, and technical documentation can help establish a starting point. An assumption is different: it is something that may be true but has not yet been demonstrated in the relevant setting.
A vendor demonstration may show that a function is possible. It does not establish that the function works with a particular organization’s information, access restrictions, or operating conditions. Keep those questions visible rather than treating a demonstration as a completed evaluation.
A decision the research can support
State what someone will decide after reviewing the findings. The decision might be whether to investigate an option further, narrow a requirement, or stop pursuing an approach. This makes it easier to choose what evidence is worth collecting.
BK Group KC, LLC’s stated focus is software and digital-product R&D. These pages provide general guidance rather than reports of completed projects. Contact the company to discuss a particular software question, current availability, and the scope of any proposed research.